At Velvet Affair we respect and understand your need for privacy. We wont ask you for any details that aren't needed, however there are a few details we will require. When you shop with us, we will need and ask for personal information including your name, email address, billing address, product selections, credit card or other payment information.

Occasionally we may also ask for information about where you are on the Internet i.e.  the website you came from, IP address, your browser type, the country where your internet service provider is located, the pages of our site that were viewed during your visit, and any search terms that you used. This will be to help us to maintain the service that we provide to you and to make changes where applicable.

The personal information you provide to us is and will only be used for the following purposes:

To process your order and make sure that it is dispatched to you as requested.

To maintain the service we provide and find out what you thought of the shopping experience

With your permission, we will send you email updates about our products, services and promotions etc.

Junk Mail

At Velvet Affair we will only email you when we process your order so that we can complete your purchase. Other than this, we will only email you if you have given your consent for us to do so. We will never pass on your email address or personal information to any third party individuals.

Data protection

At Velvet Affair we treat all your personal information as confidential. We comply with The UK Data Protection Act 1998.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Cookies

Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know.

Changes to our Privacy Policy

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.

If you have any questions regarding our privacy policy or your personal information then do not hesitate to contact us at any time!